Zhen Yin: Excuse me... please
Manager: I'm the manager here.
Zhen Yin: I asked for waiters 5 times and coffee refill twice.
Manager: I'll get the waiter right away.
Zhen Yin: When is the last time you change fork and knife here?
Manager: excuse me?
Zhen Yin: Look at this... the knief is so blunt, I can't cut my steak. The steak is so tough, I can't even chew it... what about this salad: the leaves are wilting, the tomato is bruised.. Menu says fresh vegetable with fruits: does this look fresh to you?
Manager: ah... well..
Zhen Yin: and one more thing. This glass: do you see a crack there? If you apply a little pressure, it is going to shatter into million pieces. How can you put this on the table? It is dangerous.
Manager: here's your coffee, mum....
Zhen Yin: I'm fine... (coffee poured onto her scarf). Oh. What's wrong with you guys?
Manager: I'm terribly sorry, mum.
Zhen Yin: It's OK. Just leave it... I came to this restaurant because it has a good reputation... but I guess it isn't true. This is for the food... and THIS.... is the tips...